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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dana alexander

February 12, 2026

5  out of  5
rating by dana alexander
"Kimberly jones did an outstanding job on getting my insurance needs taken care of."
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Joyce Kelly

February 3, 2026

5  out of  5
rating by Joyce Kelly
"Kimberely is a professional problem solver! She's through in her search for answers. BIG thank you from a longtime client!"
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Vanessa

January 16, 2026

5  out of  5
rating by Vanessa
"Kimberly Jones was very helpful and eager to help. I have had no issues with anyone I have dealt with at State Farm Insurance."
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Angela Peer

January 12, 2026

5  out of  5
rating by Angela Peer
"Beautiful place now, doesn't look like a insurance building anymore. Fast professional help I received."
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Tim

January 8, 2026

5  out of  5
rating by Tim
"I had a different experience today when I talked to Kim at State Farm in Marianna. I called to discuss my car insurance and what I got was a very informative conversation with a person that really knows her profession, and I truly believe cares about her customers. When we were finished talking I not only had the perfect insurance for my cars but I had learned a lot about the insurance I had. Thank you Kim Jones."
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RUSSELL CARTER

January 8, 2026

5  out of  5
rating by RUSSELL CARTER
"My cousin is so blessed thank you for your service s"
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Haley Bennett-Burdeshaw

January 8, 2026

5  out of  5
rating by Haley Bennett-Burdeshaw
"Excellent customer service"
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Sandi Blue

December 17, 2025

5  out of  5
rating by Sandi Blue
"We’ve used Linda Pforte for several years and we have not been disappointed. The rates are reasonable and the staff is great!!"
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Danielle Jarmon

December 10, 2025

5  out of  5
rating by Danielle Jarmon
"My husband and I had an issue with our bill. We called and Kim made it her priority to get it resolved. She kept us in the loop every step of the way and got everything handled! Absolutely fantastic customer service! ❤️❤️"
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Brandon Jarmon

December 10, 2025

5  out of  5
rating by Brandon Jarmon
"We had an issue with our bill, we called and Kim has been absolutely amazing! Took our concerns and made it her priority to get it fixed. We are on day 3 and everything is handled and resolved and she has kept us in the loop and called us every morning with updates. Could not be more pleased!!"
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Deborah Wright

November 21, 2025

5  out of  5
rating by Deborah Wright
"Kim takes time to explain and always makes sure to go above and beyond to assure my understanding and satisfaction. I reccommend this office for ALL of your insurance needs."
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Karen Watts

November 21, 2025

5  out of  5
rating by Karen Watts
"Kim Jones was a great help in answering my questions. After reviewing policies, didn't make any changes at this time."
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Madison Wallace

November 21, 2025

5  out of  5
rating by Madison Wallace
"Working with Kimberly has been an absolute pleasure. From the moment I reached out, she made the entire insurance process simple, straightforward, and stress-free. Kimberly is incredibly knowledgeable about State Farm’s products and took the time to explain every option clearly, making sure I understood exactly what I was getting and why it mattered. Her professionalism is matched only by her genuine care for her clients. She listens, asks the right questions, and truly works to find the best coverage for your needs—not just the most convenient option. Whether I had a quick question or needed help navigating policy details, Kimberly responded promptly and always went above and beyond to provide support. It’s rare to find an insurance agent who is this dependable, patient, and dedicated. If you’re looking for someone who combines expertise with exceptional customer service, I highly recommend Kimberly. She’s the kind of agent who earns your trust and keeps it!!"
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Ruby W

November 21, 2025

5  out of  5
rating by Ruby W
"Kimberly answered all my questions and was very helpful. Thank you so much, Kimberly, for the great service!"
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Landry Friedrich

November 17, 2025

5  out of  5
rating by Landry Friedrich
"I couldn't be more pleased to have such a wonderful local team to help with any and all insurance needs. I called today and had the pleasure of speaking with Kimberly Jones. She spent over an hour updating my policies, fixing issues from the past and giving me so much valuable information by taking her time to explain what every single term or phrase meant. She helped me get better coverage on my auto policy that I didn't even realize I was missing out on! I'm so happy I called! Thank you :)"
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Melissa Varnum

October 20, 2025

5  out of  5
rating by Melissa Varnum
"We love our State Farm agent, Linda Pforte! She and her staff are always super-professional and totally committed to taking care of my family and me. We've been loyal customers for over 20 years! Just today, Kimberly Jones took excellent care of me when I called regarding a cracked windshield incurred while on vacation. When I hung up, I knew that once again I'd gotten excellent service from Linda Pforte's State Farm office staff!"
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Mark Braxton

October 20, 2025

5  out of  5
rating by Mark Braxton
"Kim and Linda were great helping me make underwriters happy due to a very small tree branch touching roof top."
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Keri Mekara

October 18, 2025

5  out of  5
rating by Keri Mekara
"I’m so glad I called this office. Kimberly was extremely helpful and answered all of my questions. She was pleasant and friendly and very knowledgeable."
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Bobbie Dawson

October 16, 2025

5  out of  5
rating by Bobbie Dawson
"It's a pleasure working with professional individuals who are willing to provide a helping hand. Thanks for your service."
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Debra Moxley

October 8, 2025

5  out of  5
rating by Debra Moxley
"Linda Pforte State Farm Office and her staff are awesome. Kim was so quick and efficient! I highly recommend them for all your insurance needs."
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Hunter Ventry

September 25, 2025

5  out of  5
rating by Hunter Ventry
"I couldn’t be more pleased with the service I’ve received from Linda Pforte’s office. Kim took the time to understand my needs and provided clear, tailored options that fit both my coverage and budget goals. Kim was very professional, dependable, and always willing to go the extra mile to ensure everything is taken care of for me. It’s rare to find this level of customer service, and I highly recommend this office to anyone seeking peace of mind with their insurance."
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McKenzie Grable

September 24, 2025

5  out of  5
rating by McKenzie Grable
"I’ve had an excellent experience with Linda Pforte State Farm within my many years of using them. From the beginning, their team was professional, responsive, and genuinely cared about my needs. Kimberly has always had a great attitude and helped me understand each of my policies and their coverages. She is very personable and makes sure you understand what you’re spending your hard earned money on. Kim is highly knowledgeable with great expertise experience in this industry over many years! I can’t say enough great things about Kim as she genuinely cares about the clients. Their team helped me find the right coverage at a fair price, and made the entire process seamless and stress-free. I had to file a claim a couple months back on my car insurance and it was handled quickly and without hassle by their claims department which gave me real peace of mind. I highly recommend Linda Pforte and her team to anyone looking for reliable coverage and outstanding customer service."
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Mark Bell

September 24, 2025

5  out of  5
rating by Mark Bell
"KIm is very helpful, efficient and polite. Easy to work with."
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Jeremy Parrish

September 17, 2025

5  out of  5
rating by Jeremy Parrish
"KIM WAS GREAT. GREAT SERVICE !!"
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Sharonda Wilson

September 8, 2025

5  out of  5
rating by Sharonda Wilson
"GREAT customer service! Kimberly was able to assist me with exactly what I needed."