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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Loretta McLean

August 8, 2025

5  out of  5
rating by Loretta McLean
"Great customer service. Kim worked with me over the phone while we were on the way to register a vehicle just before closing time! Thanks, Kim!"
We responded:
"We’re so glad Kim was able to assist you over the phone and ensure everything was taken care of, especially right before closing time. Your recognition of her dedication and great customer service means a lot to our team. With appreciation, Linda Pforte State Farm Agency"
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Paula Borel

August 5, 2025

5  out of  5
rating by Paula Borel
"I’ve been with State Farm many years. Mrs Linda Pforte has always been a tremendous help with my Insurance needs. Today I spoke with Kimberly concerning renewals of my policies. She graciously took the time to explain details and answered questions. She didn’t rush our phone call. Very easy to talk to. And explained details in terms I could understand."
We responded:
"Thank you, Paula, for your thoughtful and generous words! We’re honored to have had your trust through the years, and it’s wonderful to hear how both Mrs. Pforte and Kimberly have supported you with such care and clarity. Taking time to ensure every detail makes sense is exactly the kind of service we strive for. Your feedback means the world to us. Warmest regards, Linda Pforte State Farm Agency"
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Sarah Smith

July 29, 2025

5  out of  5
rating by Sarah Smith
"Great company. I've been with them a long time and they have never disappointed me."
We responded:
"Thank you, Sarah, for sharing your positive experience. It's wonderful to hear that you've been satisfied with our services over the years. Your trust and loyalty mean a lot to us, and we're committed to continuing to meet your expectations."
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Janice Gatling

July 28, 2025

5  out of  5
rating by Janice Gatling
"I have always had great service at Linda Pforte’s office. Today Kimberly Jones cheerfully provided the information I needed and patiently explained everything to me in detail so I could make an informed decision. Great customer service!"
We responded:
"Thank you, Janice, for your kind review! We’re delighted to hear that you consistently receive great service at our office, and that Kimberly Jones cheerfully provided all the information and clear explanations you needed. Helping you make informed decisions is always our goal. We appreciate your trust and look forward to continuing to provide great customer service whenever you need us!"
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Melanie Bales

July 28, 2025

5  out of  5
rating by Melanie Bales
"Kimberly Jones was very helpful. Thanks Kimberly"
We responded:
"Thank you, Melanie, for sharing your positive experience. It's wonderful to hear that Kimberly was able to assist you effectively. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Haley Albanese

July 28, 2025

5  out of  5
rating by Haley Albanese
"Y’all, I can’t say enough good things about Kim Jones over at Linda Pforte State Farm! From the get-go, she was as sweet as can be, super helpful, and made everything easy to understand. You can tell she truly cares and I felt like I was in good hands the whole time. If you’re lookin’ for someone who treats you like family and gets the job done right, give Kim a call! Thank you again for takin’ such good care of me always! :)"
We responded:
"Thank you so much, Haley, for your heartfelt review! We’re absolutely delighted to hear how Kim made everything easy and treated you like family from start to finish. Your kind words about her caring attitude and ability to make you feel in good hands mean the world to us. That’s exactly the experience we aim for at Linda Pforte - State Farm Insurance. Thank you for your trust and recommendation! If you ever need anything, you know Kim and our whole team are always here for you."
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Susan Crutchfield

July 25, 2025

5  out of  5
rating by Susan Crutchfield
"Kim was very helpful as always. Thank you Kim"
We responded:
"Thank you, Susan, for sharing your positive experience with Kim. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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James Wood

July 24, 2025

5  out of  5
rating by James Wood
"Kim answered my every question, and made sure I knew about changes being implemented with State Farm billing. She was quick to find the coverage I was looking for, and found a few things that need updated. I felt she sincerely wanted help and not just do a job."
We responded:
"Thank you so much, James, for sharing your experience! We’re delighted to hear that Kim was attentive to all your questions and kept you informed about upcoming billing changes at State Farm. It’s wonderful to know she quickly found the coverage you needed and proactively spotted a few updates. Most importantly, we’re happy you felt her genuine desire to help, not just complete a task. Your trust means a lot to us at Linda Pforte - State Farm Insurance, and we look forward to always providing the sincere, personalized service you deserve!"
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Jeffery Stone

June 28, 2025

4  out of  5
rating by Jeffery Stone
"Called looking for a quote to add a car to our current policy. Kim was helpful and pointed out some ways to save money on my policy that has doubled over the past couple of years. Kim listened to my needs and was friendly throughout the process."
We responded:
"Thank you, Jeffery, for sharing your experience with us. It's great to hear that Kim was able to assist you effectively and offer valuable savings advice. We appreciate your feedback and are committed to providing friendly and attentive service. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is important to us."
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Samantha Brown

June 27, 2025

5  out of  5
rating by Samantha Brown
"Kimberly J. helped me navigate through some tricky things when trying to change the vehicle on my insurance. She was able to smooth everything out and gave me reassurance that everything was taken care of."
We responded:
"Thank you, Samantha, for sharing your experience. It's wonderful to hear that Kimberly was able to assist you effectively with your vehicle insurance. Providing reassurance and ensuring everything is handled smoothly is what we strive for. Your feedback is greatly appreciated, and we're glad to have been able to help."
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kim wallace

June 25, 2025

5  out of  5
rating by kim wallace
"Kimberly was a breath of fresh air to speak with. She answered all my questions and concerns. Lovely person!!!"
We responded:
"Thank you, Kim, for sharing your experience with Kimberly. It's wonderful to hear that she was able to address all your questions and concerns. Your feedback is greatly appreciated, and we're glad to know you had such a positive interaction."
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Dawn Carter-Cook

June 25, 2025

5  out of  5
rating by Dawn Carter-Cook
"Kimberly Jones provided stellar service when I was in a time crunch to get a new car insured. She stayed calm and efficient and was able to get the task completed for me on time. Everyone that I have talked with at Linda Pforte Ins has always been extremely kind and helpful. They have been my insurance agency for 20+ years and will be for many years to come!"
We responded:
"Thank you so much for sharing your experience, Dawn. It's wonderful to hear that Kimberly was able to assist you efficiently during your time crunch. We truly appreciate your loyalty over the past 20+ years and are grateful for your kind words about our team. Your trust and satisfaction mean a lot to us, and we look forward to continuing to serve you for many more years."
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Rodnai Felker

June 24, 2025

5  out of  5
rating by Rodnai Felker
"I can always rely on Kimberly Jones to help with my insurance needs! She literally is the best!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Kimberly has been able to assist you with your insurance needs. We truly appreciate your trust and are delighted to know you feel supported by our team. Your satisfaction is our priority, and we're here whenever you need us."
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Trent Peacock

June 24, 2025

5  out of  5
rating by Trent Peacock
"Kim is funny and easy to work with."
We responded:
"Thank you, Trent, for sharing your positive experience with Kim. It's wonderful to hear that she made the process enjoyable and smooth for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Mykel Dates

June 6, 2025

5  out of  5
rating by Mykel Dates
"Kimberly Jones was very exceptional and asked the corrects question that provided great service and I am thankful for her as a rep."
We responded:
"Thank you, Mykel, for sharing your positive experience with Kimberly. It's wonderful to hear that she provided exceptional service and asked the right questions to assist you. Your feedback is greatly appreciated and will be shared with Kimberly and the team. We're grateful for your trust in us and look forward to continuing to serve your insurance needs."
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Larry Salters

May 27, 2025

5  out of  5
rating by Larry Salters
"Great service by Kimberly Jones."
We responded:
"Thank you, Larry, for sharing your positive experience with us. We're delighted to hear that Kimberly provided you with great service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Faith Blocker

May 27, 2025

5  out of  5
rating by Faith Blocker
"Kim was great! Very professional and helpful."
We responded:
"Thank you, Faith, for sharing your experience with us. It's wonderful to hear that Kim provided you with professional and helpful service. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to assisting you with any future insurance needs."
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thomas jones

May 22, 2025

5  out of  5
rating by thomas jones
"Kimberly Jones did a excellent job today on getting our request in a speedy , timely matter . Thanks for all the Hard work ."
We responded:
"Thank you, Thomas, for sharing your positive experience with us. We're delighted to hear that Kimberly provided you with excellent service and handled your request efficiently. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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George Callahan

May 21, 2025

5  out of  5
rating by George Callahan
"I had the pleasurer of having my question thoroughly answered by Kimberly Jones. She was a great help"
We responded:
"Thank you, George, for sharing your positive experience. It's wonderful to hear that Kimberly was able to assist you effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Adam Terry

May 12, 2025

5  out of  5
rating by Adam Terry
"Great service Kim Jones ! I appreciate it."
We responded:
"Thank you, Adam, for sharing your positive experience with Kim Jones. It's wonderful to hear that you received great service. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Tonya Cadle

May 4, 2025

4  out of  5
rating by Tonya Cadle
"New to area and new to State Farm Insurance so being brand new I didn't go full 5 stars. Old insurance policy steadily kept going up & up. Called this office, got a quote for State Farm Ins. with the exact same coverages and deductibles as what I already had and turned out to be a fairly significant amount lower, so I made the switch and this agency made it very easy and convenient. All done completely by phone & email. 🎉"
We responded:
"Thank you, Tonya, for sharing your experience with us. We're glad to hear that you found our services convenient and that we could offer you a more affordable option with the same coverage. It's great to know that the transition was smooth for you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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I’m Jhigd

April 23, 2025

5  out of  5
rating by I’m Jhigd
"Mrs.Kim was wonderful and she sang happy birthday to me !!!!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Mrs. Kim made your day special by singing happy birthday. We're delighted to know you had such a positive experience with us. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Justin Sowell

April 17, 2025

5  out of  5
rating by Justin Sowell
"A+ Linda and her crew are all excellent! Do yourself a favor and call her first !!"
We responded:
"Thank you, Justin, for your fantastic feedback! It's wonderful to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we're happy to have been able to assist you. If there's anything else you need, feel free to reach out."
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Daniel Stanley

April 9, 2025

5  out of  5
rating by Daniel Stanley
"Always the best customer service!"
We responded:
"Thank you, Daniel, for your kind words and 5-star review. It's awesome to hear that you've had such a positive experience with our customer service. Your feedback is greatly appreciated!"
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James Shores

April 8, 2025

5  out of  5
rating by James Shores
"Kimberly Jones was very helpful getting my insurance set up. She was able to quickly troubleshoot what was needed and get my policy taken care of."
We responded:
"Thank you, James, for sharing your experience. It's great to hear that Kimberly was able to assist you efficiently with setting up your insurance. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we're here to help whenever you need it."